AfterCall Teams puts your peer support team, your crisis line, and a private agency workspace inside the app your crews already open — and gives leadership the signals they've never had, without ever seeing anyone's content.
From $3 per person per month · Teams Pro $4.99 · Purchase orders and checks accepted
The engagement problem
Almost every agency already offers something. Almost nobody uses it — because traditional support asks a provider to recognize they're struggling, raise their hand, and ask. AfterCall meets them earlier: a medic opens it to log a call, and the check-in, the reflection, and peer support are already on that screen.
Sources: 2024 EMS Trend Survey via Pulsara; AllOne Health EAP utilization analysis, Feb 2026; AfterCall platform data, 2026. Platform figures describe adoption, not clinical outcomes.
What the medic gets
Nothing changes about running the call. Log it in 8 steps — typed, spoken, or pasted from CAD — get a plain-language summary, check in on how it landed, and reach a peer supporter if the call warrants it. This is a journal, not a chart: no ePCR integration, no patient identifiers, PHI screening on every share.
Invite-only room for your roster: station channels, de-identified call sharing behind a five-layer PHI screen, and crew messaging the agency never sees.
Your trained peer support team in every pocket, with availability — reachable anonymously if a provider would rather. Not our helpline. Yours.
Your number and after-hours routing sit in the app — beside the 988 Suicide & Crisis Lifeline, present on every plan and never replaced.
On Teams Pro every seat gets everything an individual subscriber gets — AfterCall AI, voice and CAD logging, PDF export, 12-month history — automatically, no store purchase.
A member who leaves keeps their entire history — calls, journals, shifts, badges. The seat ends; their account stays theirs.
What leadership sees
Every chart below ships in the leadership dashboard today, generated by people doing their job — no survey to send, no response rate to chase. Aggregate-only on every plan; any group under five members is suppressed automatically.
| When a call is flagged high-impact | What they see |
|---|---|
| Peer supporter | The flag routes to your designated peer supporters so someone can check in. |
| Supervisor | That a flag exists. Never its content, never the journal. |
| Leadership | The count and the trend. Never the person. |
| Escalation | Follows your own critical incident policy, configured at onboarding. Not one we impose. |
Charts show representative figures, not live customer data. Leadership also gets full self-serve controls: roster and roles, peer supporter assignments, station groupings, crisis resources that update in every member's app instantly, private channels, join-code management, and billing. The Wellness Score is a wellbeing signal, not a clinical instrument.
The part we will not negotiate
Adoption is the whole product, and adoption runs on trust. Every guarantee below is written into the agreement, not the brochure — and enforced in the database, not in policy.
AfterCall is not an ePCR and not a patient record system. It does not write into ESO, ImageTrend, or Zoll, and no patient identifier is retained — every share passes a five-layer PHI screen with a signed attestation. Nothing in AfterCall may be used in discipline, promotion, assignment, or a fitness-for-duty determination; we will sign that alongside your labor group. AfterCall is designed to keep PHI out and therefore a BAA is not currently necessary; SOC 2 Type II is on the roadmap and not in place today — we'd rather tell you exactly where each item stands than imply otherwise.
Plans and the math
Per person, billed annually. Ten-person minimum. Volume discounts apply automatically, and purchase orders and checks are accepted — which matters for municipal and parish buyers.
Prices in USD, per person, billed annually, effective 2026. Volume discounts: 2.5% at 50 people, 5% at 100, 8% at 150, 10% at 250, 15% at 500. Seats trued up at renewal. A Crew tier at $2 per person per month is available for peer-support-only deployments. An individual pays $59.99 a year for AfterCall Pro; Teams Pro provides the identical product per seat, plus the agency layer. SSO, SCIM, ePCR integration, and a BAA are Command roadmap items — timing is a plan, not a commitment, and anything you're counting on goes in the agreement.
The ask
AfterCall Teams is new. We have adoption data and we do not have outcome data — so rather than borrow someone else's numbers and dress them as ours, we'd rather generate yours. We agree on what to measure before it starts:
Next step
Book a 30-minute walkthrough with your leadership in the room. Bring your headcount and last year's turnover — we'll rebuild the math live with your numbers, and show you the dashboard running on a real demo agency.
Built by a working EMT. AfterCall LLC is independent — no corporate backing, no investors steering it.